To further enhance the work style of the School Office, facilitate communication channels between faculty and students, and effectively improve administrative efficiency, School of Electronics and Information(SEI) held a symposium for Office Conduct Supervisors at Room 119 on December 30. Part Secretary Hou Jun, Office Conduct Supervisors; the Office Director; and heads of offices attended the meeting, which was chaired by Guo Lin, Director of the School Office.

At the meeting, Guo Lin reported in detail on the implementation of the rectification of the feedback from teachers and students in the early stage. In view of the problems of office process optimization, service response efficiency, communication and coordination mechanism, etc., which teachers and students are concerned about, she outlined specific corrective actions, progress made, and outcomes achieved. She also clarified future optimization directions to ensure every faculty and student request receives a proper response and is effectively implemented.

In the exchange and discussion session, the supervisors acknowledged the college's progress in addressing feedback from faculty and students. They openly shared their views on the college office's work style, service quality, and efficiency this year, offering practical and actionable suggestions. Office staffs listened attentively, recorded in detail, and engaged in on-the-spot communication to address specific concerns, effectively responding to faculty and student inquiries.

Finally, Hou Jun delivered concluding remarks. He emphasized that as the school's vital window for external communication, the key bridge connecting faculty and students, and the core hub ensuring the college's efficient operation, the Office must leverage work style supervision to resolve management and service bottlenecks. It must consistently adopt a problem-oriented approach, proactively take responsibility, and continuously optimize workflows to ensure every faculty and student request receives a response and resolution. By addressing practical issues, the Office will tangibly enhance the sense of fulfillment and well-being among faculty and students. He called for further refinement of a closed-loop management mechanism encompassing issue feedback, rectification implementation, and outcome consolidation. This would sustain the office's work style development, continuously elevate administrative service standards and faculty/student satisfaction, and provide robust support for the school's high-quality development.

Text: Gong Yuhan

Review: Hou Jun, Guo Lin